[ 07 ] — Reviews
Five-star reviews, on autopilot.
Two contractors with the same Google visibility get wildly different call volumes if one has 47 five-star reviews and the other has 9. We install the system that closes the gap — and keeps closing it.
What we focus on
The four pillars that move the needle.
Automated review requests
Every closed job triggers a personalized text with a one-tap Google review link.
Response management
We draft owner-approved replies to every review — good and bad — within 24 hours.
Negative review recovery
Real workflows for handling unhappy customers before they post, and disputing fakes.
Review showcasing
We pipe your best reviews into your website, GBP, and social so they actually get seen.
What's included
No fluff. No add-ons. Everything you need to win.
We package this work the way a contractor packages a job — fixed scope, clear deliverables, and a price you know before you sign.
Get a Free Reputation Audit- Automated SMS review-request workflow
- CRM / dispatch software integration
- Branded one-tap Google review link
- Owner-approved response templates
- Weekly review monitoring & alerts
- Negative review recovery playbook
- Fake review reporting & disputes
- Review widgets on your website
- Monthly review velocity reporting
- Quarterly reputation health audit
How it works
A simple, four-step process.
Audit
We benchmark your current rating, review velocity, and response rate against top local competitors.
Build
We connect your dispatch or CRM, write the message templates, and set up review-request automation.
Launch
Requests start firing the day you complete a job. Reviews start landing the same week.
Grow
We monitor every new review, draft replies, and escalate anything that needs the owner's attention.
FAQ
Questions other contractors ask.
Will this work with my dispatch software?
Yes. We've integrated with ServiceTitan, Housecall Pro, Jobber, Workiz, FieldEdge, and most other field-service platforms. If you don't have one, we'll set up a lightweight workflow that fires from your invoicing tool or even a Google Sheet.
Is automated review-asking allowed by Google?
Absolutely — Google encourages it. What Google prohibits is gating (only asking happy customers) and incentives (paying for reviews). Our system asks every customer with a clean, neutral message, which keeps you fully compliant.
What about bad reviews?
We monitor every new review and alert you immediately to anything 3 stars or below. We draft a calm, owner-approved response and, where appropriate, help you reach out privately to resolve the issue. For clearly fake or policy-violating reviews, we file disputes with Google.
How fast will my rating actually go up?
Most clients add 20–50 new 5-star reviews in their first 90 days. If you're starting at a 3.8, you can realistically be at a 4.6+ within a quarter, depending on review volume.
Do I have to write replies myself?
No. We draft every reply in your voice, send them to you for one-click approval, and post them. You can also let us auto-post 4-star and 5-star replies to save you the click.
Ready when you are.
25-minute strategy call. Plain English. You walk away with a clear plan — whether you hire us or not.
Book a Free Strategy Call